Seen in India: Biometric staff tracking systems

While we were travelling around in India earlier this year, I saw lots of interesting, fascinating, curious, and worrying things. At the door of a hotel we were staying in in one city, I saw this biometric 1)Wikipedia article on Biometrics https://en.wikipedia.org/wiki/Biometrics recognition system by a company called Kanoe Systems 2)Kanoe company website http://www.kanoe.com/time-attendance who […]

Launching a service in Kuwait – adjusting your user research

[My blog post was originally published on the Home Office Digital blog on the 27th of November. This is an archive, with some added information such as links and specific dates.] On the 23rd of November, Monday morning, we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. […]