(I published this blogpost originally on the Home Office Digital blog. It is archived here.) Content design is informed by user research findings. With all government services this is critical, as it’s the user that needs to carry out certain tasks to reach a successful outcome – for example provide their date of birth or […]
Category archives: user experience
Waiting for the company bus
Foreign workers waiting to be picked up by the company bus. Deira, Dubai, United Arab Emirates
Launching a service in Kuwait – adjusting your user research
[My blog post was originally published on the Home Office Digital blog on the 27th of November. This is an archive, with some added information such as links and specific dates.] On the 23rd of November, Monday morning, we successfully launched the Electronic Visa Waiver (EVW) service private beta in Kuwait to very little fanfare. […]
W3C public-privacy thread
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FOSDEM 2015: Call For Papers on Open Source Design
For the first time ever, FOSDEM 1)What is FOSDEM has accepted an Open Source Design devroom proposal! It is a full day of talks about design work on free, libre and open source projects taking place Sunday, February 1st, 2015, in Brussels 2)Where is FOSDEM taking place?. The devroom is open to all who are […]
Some thoughts on PGPMailer
Here are a few thoughts on the PGPMailer, a contact for websites. From reading the documentation, it looks like it uses GnuPG to encrypt the message on the server, before it sends it to the recipient (the contact form owner). A couple of options for the contact form – Issue: User awareness of security If […]
Facebook’s emotional contagion experiment
In my personal opinion Facebook’s experiment on emotional contagion was unethical. That is a bad thing. The results they found are very interesting, and seem to go against recent findings in studies carried out in the U.S. 1)Cyberpsychology, Behavior, and Social Networking and Germany 2)Envy on Facebook: A Hidden Threat to Users’ Life Satisfaction?. That […]
Safari removing URL on Google searches
Why?
UXPA UX Magazine June edition – Motivation
This months’edition of the UX Magazine is now available online. I’ve made them into an ebook which you can download for your epub reader.
WIRED UK: Information graphic on UK government data sharing
This information graphic was included in an Idea’s Bank article 1)article on Wired UK website titled “Mark Walport: Government must make the case for you to share” talking covering the UK’s impressive results on data sharing. It was also published in the WIRED UK edition along with the article 2)article from the WIRED printed edition> […]