Reading list & useful things I found for 1-8 September

User Research

No design without (user) research; A great talk (with video) by Belén Barros Pena given at 2019 Libre Graphics Meeting (LGM) conference in Saarbrucken. The talk was about why and how to incorporate design research practices into free software projects, but it applies to all projects.

The tool we use to turn around user research findings fast at Monzo; this comes from Samantha Davies. The answer might not be what you’re expecting. (Spoiler: it’s not what you’re expecting.)


Handbook on Data Protection in Humanitarian Action; A handbook from Brussels Privacy Hub & ICRC (International Committee of the Red Cross) on how to process personal data as part of humanitarian operations, particularly those in charge of advising on and applying data protection standards.

Digital security

SOUPS 2019 Round-up; A nice short summary of some interesting papers and presentations at SOUPS 2019, collated by Simply Secure. (I contributed to it!)

Access needs

Aphasia community; provides resources about aphasia, information about aphasia communities (mainly in Australia), best work practices, support for people working in aphasia communities. (via Dr. Abi Roper)


The race to create a perfect lie detector – and the dangers of succeeding; A Guardian newspaper article about


The Legasov Tapes; A blog transcribing the audio recordings of Valery Legasov, a Russian scientist who worked as chief of the commission investigating the Chernobyl disaster.


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